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Relay AI
FeaturedJust LaunchedTurn customer conversations into shipped product decisions.
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About Relay AI
Relay ingests support tickets, calls, and survey responses, then clusters them into evidence-backed product themes. Product teams get a live priority board tied to real customer quotes — no more guessing which five customers shouted loudest. Includes segmentation, revenue impact scoring, and a shareable voice-of-customer report.
Community Feedback (2)
Average Rating: 4.5 / 5.0
OM
Omar Aziz
Founder @ Kite · EARLYFLY moderator
5.0
We replaced a very sad spreadsheet with Relay in a week. The quote-level evidence is what makes it credible in roadmap reviews.
11 helpful votes
LE
Lena Vogel
Product lead @ Kite
4.0
Clustering quality is strong. Onboarding could use sample data for teams without a support tool connected yet.
4 helpful votes
Maker / Founder
JU
Jules Okoro
@julesokoro
Product engineer. I turn messy customer signals into software people want.
Tech & Platforms
Built with:
PythonFastAPIPostgreSQLOpenAI
Available on:
WebSlack
Tags:
#Customer Research#AI#Product Management
Discussion (1)
Does it support Intercom exports, or only live integrations?