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About Kite
Kite turns shared Slack channels into a lightweight support inbox. Route messages, track SLA, and close the loop without asking customers to email. Every conversation gets an owner, a status, and a searchable history your team can learn from.
Community Feedback (1)
Average Rating: 4 / 5.0
SA
Sam Rivera
Senior engineer @ Northwind
4.0
Early access feedback: routing rules are flexible and the SLA timer is a nice touch. Waiting on reporting.
0 helpful votes
Maker / Founder
OM
Omar Aziz
@omaraziz
Founder and community moderator. Ask me about support workflows.
Tech & Platforms
Built with:
TypeScriptBunPostgreSQLSlack API
Available on:
WebSlack
Tags:
#Support#Slack#Customer Success
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Discussion (1)
Count me in for the beta. We have exactly this problem in three channels.